Shipping and Delivery
Welcome to ShijilKumar.com! This Shipping and Delivery Policy outlines how we handle the shipping and delivery of physical products purchased on our website. Please review this policy carefully to understand our practices and procedures.
1. Shipping Destinations
We currently ship physical products to most international destinations. Please note that shipping times and fees may vary based on the destination country.
2. Shipping Fees
Shipping fees are calculated at checkout based on the delivery location, product weight, and shipping method selected. We offer various shipping options, allowing customers to choose between standard and expedited delivery.
3. Order Processing Time
Orders are processed within 1-3 business days from the date of purchase. During high-demand periods or holidays, processing times may be slightly extended. You will receive a confirmation email with tracking information once your order has been shipped.
4. Estimated Delivery Times
Delivery times vary based on your location and the selected shipping method. Estimated delivery times are as follows:
- Standard Shipping: 7-15 business days
- Expedited Shipping: 3-7 business days
Please note that these are estimated times and may be affected by factors outside of our control, including customs delays and shipping carrier disruptions.
5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier’s website. If you do not receive tracking information, please contact us at contact@shijilkumar.com.
6. International Shipping and Customs
For international orders, customs clearance procedures may cause delays beyond our original delivery estimates. Any customs fees, import duties, or taxes applied by your destination country are the responsibility of the recipient. Please check your country’s import regulations before placing an order.
7. Shipping Delays
While we strive to deliver orders within the estimated time frame, delays may occur due to factors beyond our control. If a delay occurs, we will do our best to keep you informed. We are not liable for delays caused by the shipping carrier or customs.
8. Lost or Damaged Packages
We take every precaution to ensure your order arrives safely. However, if your package is lost or damaged during transit, please contact us at contact@shijilkumar.com within 7 days of the estimated delivery date. We may request documentation or photos of the damage for verification. Depending on the situation, we may issue a replacement or refund for the lost or damaged items.
9. Incorrect Address
It is the responsibility of the customer to provide accurate shipping information at checkout. We are not responsible for orders delivered to incorrect addresses due to customer errors. If you realize that you have provided the wrong address, please contact us immediately. We will attempt to update the address if the order has not yet shipped, but we cannot guarantee changes after processing.
10. Returns and Exchanges
If you wish to return or exchange a product, please refer to our Refund and Returns Policy for details on eligibility, procedures, and conditions.
Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:
Email: contact@shijilkumar.com
