Cancellation and Refund

At ShijilKumar.com, we aim to provide a seamless experience with all of our digital and physical products. We understand that sometimes you may need to cancel or request a refund. This policy outlines the terms and conditions for cancellations and refunds for both digital downloads and physical products sold on our website.

1. Digital Products

Due to the nature of digital downloads, all sales of digital products are final. Once you have gained access to a digital product, we cannot offer cancellations, refunds, or exchanges.

If you experience issues with accessing or downloading your digital product, please contact us at contact@shijilkumar.com, and we will assist you in resolving the issue as soon as possible.

2. Physical Products

Order Cancellations

You may cancel your order for physical products within 24 hours of placing it. After 24 hours, orders are processed, and cancellation requests may not be accepted. To request a cancellation, please contact us at contact@shijilkumar.com.

Return Policy

We accept returns of physical products within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Return Process

To initiate a return, please contact us at contact@shijilkumar.com with your order details. You will be responsible for the cost of return shipping, unless the product was received damaged or defective.

Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of delivery. We may request photos of the damage or defect for verification. Once verified, we will offer an exchange or a refund, including any shipping fees for the return.

3. Refund Process

Refunds for approved returns or cancellations will be processed within 7-10 business days after receiving the returned product. Refunds will be credited to your original payment method. Please note that it may take additional time for the refund to reflect in your bank or card account, depending on your financial institution.

4. Affiliate Products

Some products on ShijilKumar.com may be sold by third-party companies through affiliate links. For these purchases, the refund and return policies of the respective third-party vendor apply. We are not responsible for handling returns or refunds for affiliate purchases. Please contact the vendor directly for their cancellation and refund policy.

5. Changes to This Policy

We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed of our terms.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us at:

Email: contact@shijilkumar.com